Privacy Policy

Last Updated: 31/10/2025

At Rodex Transport, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

Sunrise Road Transport provides professional container transport, storage, and fumigation services across Melbourne and Victoria.
This policy applies to all personal information collected by Sunrise Road Transport through our website, email communications, phone enquiries, and in-person interactions.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Company name
  • Billing and delivery address
  • Any other details you voluntarily provide (e.g., via contact or quote request forms)

b. Website & Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent
  • Referring website
    This information helps us improve our website performance and user experience.

3. How We Collect Information

We collect personal information in several ways, including:

  • When you fill out our online contact or quote request forms
  • When you contact us via phone or email
  • When you engage us for transport, storage, or fumigation services
  • Through cookies or analytics tools used on our website

You can choose not to provide certain information, but it may limit our ability to provide specific services.

4. How We Use Your Information

Your personal information is used to:

  • Respond to enquiries or provide quotes
  • Deliver container transport, storage, or fumigation services
  • Process payments and send invoices
  • Communicate about bookings or service updates
  • Improve our website and customer service
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

5. Disclosure to Third Parties

We may share your information with trusted third parties when necessary to deliver our services, including:

  • Logistics and storage partners
  • IT service providers (for hosting or email services)
  • Government agencies or regulatory authorities (when required by law)

All third parties we engage are expected to handle your information securely and in compliance with Australian privacy laws.

6. Data Storage and Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure.
Your information is stored in secure electronic systems with restricted access.

While we use best practices to secure your data, please note that no online transmission can be guaranteed as completely secure.

7. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyse website traffic. You can disable cookies through your browser settings, though this may affect site functionality.

We may also use tools such as Google Analytics to understand how visitors interact with our website. These tools do not personally identify users.

8. Access and Correction

You have the right to access and correct your personal information held by us.
If you believe any information we hold is inaccurate, please contact us using the details below, and we’ll promptly update or correct it.

9. Links to Other Websites

Our website may contain links to other websites for your convenience.
Sunrise Road Transport is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The latest version will always be available on our website.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at:

Rodex Transport
📧 Email: contact@rodextransport.com.au
☎️ Phone: 1300 138 471